Obiekt

Tytuł: Working environment of nursing staff in internal medicine departments and patient satisfaction with nursing care

Abstrakt:

Patients' satisfaction with nursing care treated as a whole should take into account - assessment of the working environment of medical personnel, the number of professional staff, their qualifications (education and practical skills), job satisfaction and motivation to improve qualifications. The aim of the thisis was to assess the impact of the work environment of nursing staff of internal medicine departments on patient satisfaction with nursing care. The following tools were used in the study: nurse professional satisfaction survey, BERNCA scale, New Castle care satisfaction scale and the original questionnaire. The average score on the "Superiors Support" scale is 2.85 points, so the respondents agreed that such a phenomenon occurs in their workplace. The mean score on the scale "Nurses participation in the decision-making process" was 2.59 points, so the respondents agreed that they receive support in the decision-making process. There were statistically significant differences (p˂0.05) between nurses working in the surveyed hospitals in terms of job satisfaction. Organization and working conditions in the internal medicine ward had a negative impact on the patients' satisfaction with nursing care. The more patients were cared for by a nurse, the greater was the dissatisfaction of patients and their families with nursing care.

Miejsce wydania:

Kraków

Stopień studiów:

2 - studia doktoranckie

Dyscyplina:

pielęgniarstwo

Instytucja nadająca tytuł:

Wydział Nauk o Zdrowiu

Promotor:

Gniadek, Agnieszka ; Malinowska-Lipień, Iwona

Data wydania:

2022

Identyfikator:

oai:dl.cm-uj.krakow.pl:4929

Sygnatura:

ZB-136005

Język:

pol

Prawa dostępu:

nieograniczony

Kolekcje, do których przypisany jest obiekt:

Data ostatniej modyfikacji:

9 lis 2023

Data dodania obiektu:

24 sty 2023

Liczba wyświetleń treści obiektu:

188

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112

Wszystkie dostępne wersje tego obiektu:

http://dl.cm-uj.krakow.pl:8080/publication/4930

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Nazwa wydania Data
ZB-136005 9 lis 2023
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